Changelog
What's new
February 12, 2025
Introducing Portals
Launching ChatBotKit portals for personalized AI experiences.
Discover ChatBotKit Portals, a feature that allows businesses to create customized websites for tailored AI applications. Enhance user experiences with dedicated support, expert bot teams, and comprehensive AI solutions to transform your business strategy.
support
AI
bot
chatbot experience
feature
February 7, 2025
Introducing Cohere 3.5 Reranker
Cohere 3.5 reranker enhances search relevancy and user experience.
Discover the Cohere 3.5 Reranker, a cutting-edge tool that enhances search and retrieval-augmented generation systems. Improve relevancy, tackle complex queries, and benefit from broad data compatibility across diverse formats and languages.
rerank
dataset
AI
February 7, 2025
Introducing O3 Mini
Introducing the new o3 mini model for enhanced reasoning capabilities.
Discover the integration of OpenAI's O3 Mini model into ChatBotKit, offering advanced reasoning capabilities and essential developer features. Enhance your applications with seamless model interoperation for a versatile AI experience.
openai
o3
AI
model
February 3, 2025
Telegram Group Chat Support
ChatBotKit enhances telegram integration for private and group chats.
Discover how ChatBotKit AI agents enhance Telegram group chats by enabling intuitive interactions and maintaining privacy. Learn about the straightforward setup process and security features that ensure a safe user experience.
Telegram
integration
AI
January 31, 2025
Introducing Reranking Algorithms to Enhance Dataset Accuracy
New reranking algorithm enhances dataset accuracy.
Discover how ChatBotKit is enhancing dataset accuracy with its new reranking algorithm, currently in beta. This innovative feature improves the relevance of results, optimizing AI responses while maintaining user satisfaction.
dataset
performance
rerank
AI
RAG
January 30, 2025
Introducing DeepSeek R1
DeepSeek r1 beta release prioritizes user privacy and security.
Discover the beta release of DeepSeek R1, an innovative AI model by ChatBotKit that prioritizes privacy and security while enhancing user experience. With unique value additions and seamless functionality, DeepSeek R1 is set to transform AI interactions.
AI
model
DeepSeek
January 29, 2025
Full Suite of Google Features
ChatBotKit enhances user experience with full integration of google features.
Discover the full suite of Google features integrated into ChatBotKit, allowing seamless management of Google Docs, Mail, Calendar, and Meet while providing customizable authentication options for a branded user experience.
AI
agents
bot
agentic ai
feature
abilities
January 29, 2025
Introducing the Listen Action
The listen action transforms audio communication for ai interactions.
Discover the innovative 'Listen Action' feature, enabling AI to understand audio messages across platforms like WhatsApp and Telegram. Enhance customer interactions and elevate e-commerce experiences with this groundbreaking capability.
audio
abilities
feature
AI
January 29, 2025
Introducing AI SQL
Introducing a revolutionary feature that empowers ai agents with sql capabilities.
Introducing AI SQL, a revolutionary feature that enables AI agents to use SQL commands for querying third-party APIs, streamlining data retrieval and enhancing functionality. Experience seamless integration with HubSpot CRM for improved productivity and efficiency.
agents
AI
agentic ai
automation
hubspot
abilities
January 29, 2025
Introducing Ability Packs
Ability packs simplify ai development for enhanced performance.
Discover Ability Packs, a groundbreaking feature that simplifies agent system design and optimizes AI performance. Bundle multiple Skillset Abilities into one task, making AI development faster and more cost-effective. Unlock complex tasks effortlessly while enhancing the efficiency of agentic AI.
AI
abilities
skillsets
agents
feature
January 24, 2025
Slash Command for Slack Integrations
New slash command feature enhances ai interaction in slack.
Enhance your Slack experience with ChatBotKit's new slash command feature. This allows for real-time, context-specific assistance directly within channels and messages, ensuring privacy and tailored support for every interaction.
Slack
AI
agents
agentic ai
January 17, 2025
AI Widget For Wordpress
The AI Widget for Wordpress is now available to all
Enhance your WordPress site with the AI Widget plugin, a seamless integration that simplifies AI deployment without modifying theme files. Enjoy advanced chat capabilities while ensuring user privacy and data protection.
integration
Widget
wordpress
AI
January 10, 2025
Google Workspace AI Agent Capabilities
Google workspace integration enhances productivity with ai agents.
Discover how ChatBotKit's integration with Google Workspace empowers businesses to enhance productivity through AI agents that streamline tasks like inbox management, calendar optimization, and document collaboration. Transform your workflows today!
AI
agents
agentic ai
December 20, 2024
Agentic AI Blueprints
Exciting new blueprints feature set to transform Agentic AI solutions.
Discover ChatBotKit's innovative "Blueprints" feature, enabling seamless connectivity of AI resources for creating fully automated assistants. Streamline your AI solutions with ease and accessibility.
agents
agentic ai
December 20, 2024
VoiceIn and VoiceOut Capabilities
ChatBotKit launches beta of voicein and voiceout capabilities.
Discover the groundbreaking VoiceIn and VoiceOut capabilities for the AI Widget, enabling interactive communication through voice commands and responses. Experience a more intuitive and human-like interaction with AI bots.
AI
Widget
voice
conversational AI
November 22, 2024
AI Theme Designer
New theme designer empowers users with customizable ai widget creation.
Discover the AI Theme Designer, a powerful tool that enhances user experience with customizable interfaces for designing AI Widgets.
widget themes
AI
Widget
October 25, 2024
Zendesk AI Assistant
Launch of the new Zendesk AI Assistant enhances customer support experiences.
This advanced tool enhances response efficiency and customer satisfaction through seamless integration and AI automation.
Zendesk
AI
assistant
Widget
customer support
customer engagement
October 25, 2024
AI Carousel Rendering
New beta feature for automatic carousel rendering in the ai widget.
Discover the new Beta feature for AI carousel rendering in the AI Widget. Enhance user experiences with visually appealing, automatic content displays, ideal for various applications, from retail to interactive demos.
AI
Widget
UX
user experience
UI
generative UI
October 11, 2024
Introducing Algo Version 2 Preview
Algo version 2 redefines the user experience with innovative features and enhancements.
Discover Algo Version 2, the revolutionary AI assistant from ChatBotKit. With expanded model selection, an intuitive user interface, and real-time information retrieval, Algo transforms user interaction and enhances productivity. Experience the future of AI assistance today!
algo
app
AI
ChatGPT
October 4, 2024
Introducing Direct Client Function Calling
Introducing a revolutionary feature for chatbots to directly call client functions.
ChatBotKit's enhanced client-side functions allow chatbots to directly interact with web page features, enabling them to configure settings and perform tasks rather than just providing instructions.
client-side functions
functions
AI
September 17, 2024
Introducing Live Examples
Exciting new feature: live examples of chatbots now available.
Discover ChatBotKit's new live examples feature, allowing users to interact with over 70 chatbot applications in real time.
examples
demo
September 17, 2024
Introducing Conversation Filters
Introducing a new feature for filtering conversations by AI bot.
Discover the new conversation filters feature that enhances user experience by allowing targeted navigation of conversations related to specific AI bots.
conversations
filters
AI
UX
user experience
user interface
September 13, 2024
Introducing o1 and o1-mini
Introducing the new o1 and o1-mini models for advanced reasoning in coding and science.
Discover the beta integration of OpenAI's o1 and o1-mini models into ChatBotKit, designed for advanced coding, mathematics, and science applications.
openai
model
AI
release
o1
o1-mini
September 11, 2024
Attachment Options Now Available in All Messaging Integrations
New features for chatbot interactions with attachment support introduced.
Enhance user interactions with chatbots by enabling the new attachments option, allowing for dynamic processing of images and files, while ensuring secure and streamlined conversations.
attachment
messaging
AI
vision
file
September 4, 2024
Node and React SDK Version 1.12.0 is out
Node and React SDK version 1.12.0 released with new features and enhancements.
Discover the latest updates in Node and React SDK version 1.12.0, featuring new APIs, enhanced hooks, and improved functionalities for building advanced AI applications.
SDK
NodeJS
Node SDK
React
September 2, 2024
AI Widgets now support File Attachments
AI Widgets enhance functionality with new file attachment feature.
Discover the new file attachment feature in ChatBotKit's AI Widgets, enhancing user interaction by allowing uploads of images and documents. This upgrade integrates seamlessly with specialized Skillsets for efficient troubleshooting and tailored solutions, improving customer experiences significantly.
Widget
attachment
feature
AI
August 30, 2024
ChatBotKit August 2024 Update
Latest updates enhance chatbotkit features and user experience.
Explore the latest innovations in ChatBotKit’s AI Widgets, including Client-side Functions for real-time data integration, Math Rendering support, and the new AI Theme for enhanced user experiences.
update
AI
ChatBotKit
August 27, 2024
Introducing Client-side Functions
Introducing Client-side Functions for enhanced AI interactions.
Discover the innovative Client-side Functions feature in ChatBotKit's AI Widgets, allowing seamless integration of application logic with AI agents for real-time data updates and enhanced user experiences across various applications.
Widget
AI
functions
automation
August 22, 2024
AI Widgets Now Support Math Rendering
New feature enables ai widgets to render mathematical expressions with latex.
Discover the new AI Widget feature that allows for seamless rendering of mathematical expressions using LaTeX syntax.
AI
Widget
UX
math
science
August 22, 2024
Introducing the AI Theme for Enhanced AI Widget Experience
Launching the new ai theme for enhanced user interaction with AI Widgets.
Discover the new AI Theme for ChatBotKit's AI Widgets, featuring a glowing border and modern design enhancements that improve user interaction and recognition of AI systems.
widget themes
Widget
AI
UX
user experience
user interface
August 2, 2024
77 Skillset Ability Templates Now Open Source
77 skillset ability templates now open source.
Discover our 77 open-source Skillset Ability templates to enhance AI agents and customer support systems, covering popular tools like Slack, Stripe, and Shopify, fostering innovation and collaboration.
skillsets
abilities
AI
agents
templates
July 29, 2024
Programmatic Widget Contact Assignment
Programmatic widget contact assignment enhances user experience and improves efficiency.
Simplify user experience and enhance efficiency with the assignContact method in ChatBotKit's Widget Integration capabilities.
Widget
AI
contact collection
contacts
July 26, 2024
Groq Integration for BYOK Models
Groq integration for byok models brings enhanced conversational experiences and tailored interactions to chatbotkit users.
Users can now bring their own Groq models into the ChatBotKit platform, enhancing conversational experiences and tailoring interactions to specific business needs and customer expectations.
groq
AI
custom models
July 22, 2024
Trigger Integration
Trigger Integration revolutionizes ai systems with seamless event processing and activation capabilities.
Trigger Integrations is an innovative tool that allows users to receive events from external systems and process them with AI bots configured in ChatBotKit.
AI
workflow
automation
agents
July 19, 2024
OpenAI GPT-4o Mini is Now Available
Landed GPT-4o Mini, an affordable and intelligent language model form OpenAI.
OpenAI GPT-4o Mini is a revolutionary model that offers enhanced intelligence, affordability, and speed and it is now available on ChatBotKit.
openai
model
gpt-4o
July 15, 2024
Node SDK Version 1.11.0 is now out
Node.js SDK version 1.11.0 is now available for download.
Node SDK Version 1.11.0 is a comprehensive update that introduces full support for Secrets and Contacts APIs, enhanced access to analytics, and new performance parameters in the usage API.
API
NodeJS
Node SDK
SDK
secret
contacts
July 15, 2024
Introducing ChatBotKit Slack Workspace in a Move to Improve Customer Support
Introducing ChatBotKit Slack Workspace for improved customer support.
Introducing ChatBotKit's new Slack workspace, providing an additional support channel for customers.
Slack
customer support
July 5, 2024
Three New Exciting Playgrounds: API, JSONPath and JMESPath
Three new exciting playgrounds added to ChatBotKit’s offering.
API, JSONPath, and JMESPath are three new exciting playgrounds that allow users to test API endpoints, evaluate JSONPath queries, and try out JMESPath queries on JSON data.
playground
API
JSONPath
JMESPath
July 3, 2024
Significant Increase in Fetch Limits Across All Platform Tiers
Significant increase in fetch limits across all platform tiers
Significant increase in fetch limits across all platform tiers. ChatBotKit announces a remarkable update, empowering users to automate a larger collection of tasks with their chatbots.
limits
pricing
plans
June 24, 2024
Bring Your Own Key and Custom Models Feature
Landing bring your own key (BYOK) and custom models feature.
ChatBotKit introduces a groundbreaking custom model feature that supports "Bring Your Own Key" (BYOK) integrations and fine-tuned models.
AI
openai
mistral
groq
berock
custom models
bring your own key
BYOK
June 20, 2024
WhatsApp Contact Collection Support
WhatsApp Contact Collection enhances customer interaction management.
Efficiently link conversations to contact records, capturing essential information and improving engagement strategies.
contact collection
feature
June 20, 2024
Beta Release of Mistral Small Language Model
Mistral Small beta release offers cost-effective ai solution for businesses.
The Mistral Small language model is a cost-effective and efficient AI solution designed for simple tasks and now it is available on the ChatBotKit platform.
mistral
AI
model
release
API
SDK
June 17, 2024
Launching Email Integration and Contact Management Feature to enhance Customer Interactions
New email integration and contacts feature launched for enhanced customer interactions.
Simplify email management, automate contact collection, and streamline interaction tracking.
contact collection
contacts
feature
integration
AI
June 10, 2024
Introducing the AI Widget Builder
Introducing the AI Widget Builder for seamless integration of conversational ai on any website.
Seamlessly integrate AI-powered chat interfaces that blend perfectly with your website's design.
AI
widget themes
Widget
builder
UX
free
June 7, 2024
Opus Model Now Available in Preview
Opus model revolutionizes conversational AI.
Experience unparalleled natural language understanding and generation capabilities for more intelligent and human-like interactions.
AI
Anthropic
Opus
preview
beta
June 6, 2024
New Enhancements to Dataset Configuration for Improved Customization
New enhancements to dataset configuration for improved customization.
Enhancements to Dataset configuration options provide developers and businesses with greater control and flexibility in managing and utilizing their datasets.
dataset
feature
importing
June 4, 2024
Ability Instruction Input With New Support Features
Ability Instruction input gets new support features.
The upgraded Skillset Ability Instruction input now comes equipped with innovative tools such as error detection, placeholder identification, and field recognition mechanisms.
abilities
skillsets
UX
UI
support
May 29, 2024
Skillset Ability Templates and Syntax Highlighting
Skillset ability templates and syntax highlighting for improved user experience.
The "Skillset Ability Template" feature and syntax highlighting have been introduced to enhance user interactions with the ChatBotKit AI platform.
skillsets
abilities
AI
automation
ChatBotKit
May 24, 2024
Vision Capabilities In Preview
Vision capabilities now available for enhanced AI-driven communications.
Vision capabilities are now available on advanced models such as GPT4o and GPT4-Turbo, seamlessly integrated into major messaging platforms.
vision
AI
model
gpt-4
May 20, 2024
Launching FormShare.ai
FormShare.ai revolutionizes data collection and interaction with cutting-edge AI technology.
An innovative platform that simplifies the creation and management of forms for data entry, feedback, quizzes, and more.
forms
share
AI
conversational AI
generative UI
generative ai
SaaS
free
ChatBotKit
May 16, 2024
New Pricing Table
ChatBotKit introduces new pricing structure for enhanced value and affordability.
Transform your chatbot development with ChatBotKit's new pricing table.
pricing
chatbot development
developer
AI
ChatBotKit
May 13, 2024
Full Support for OpenAI's Latest Model GPT-4o
ChatBotKit integrates latest ai model gpt-4o for enhanced conversational capabilities.
Immediate support for OpenAI's newest model, GPT-4o.
openai
AI
model
gpt-4
gpt-4o
May 13, 2024
New Search Action to Enhance AI Bot Functionalities
New search action enhances AI bot functionalities.
Enhance the capabilities of AI bots with the new "search" action, allowing them to efficiently retrieve information from multiple datasets.
skillsets
action
abilities
AI
bot
ChatBotKit
May 10, 2024
New Generative UI Example for Museums and Art Galleries
New generative ui example for museums and art galleries brings interactive experiences to life.
Explore the future of interactive museum guides with ChatBotKit's conversational AI technologies.
AI
art
museum
generative ai
generative UI
examples
GitHub
May 7, 2024
Major Update of ChatBotKit Whitelabel Solution
Major update announced for chatbotkit whitelabel solution.
A turnkey platform that simplifies the technical challenges of launching a generative AI business, enabling developers to deploy their own AI-driven enterprises using ChatBotKit, Clerk, and Stripe.
ChatBotKit
whitelabel
SaaS
business
indiehackers
conversational AI
AI
May 3, 2024
New Dataset Storage Class For Better RAGs
New dataset storage class "Lingo Sprout" introduces advanced vector-search.
Advanced vector-search store "Lingo Sprout" is a beta dataset storage class by OpenAI, designed to revolutionize AI systems' management and retrieval of conversational data.
dataset
API
RAG
datasets
May 2, 2024
New Command to Streamline AI Development
New command streamlines AI development.
Streamline AI development with the powerful cbk solution command, a groundbreaking feature in ChatBotKit SDK.
SDK
Node SDK
CLI
CI/CD
deployment
AI
April 19, 2024
GPT-4 Turbo 2024-04-09 is generally available
GPT-4 Turbo 2024-04-09 now available for enhanced AI chatbot capabilities.
GPT-4 Turbo 2024-04-09 is the latest AI model from OpenAI, offering enhanced language understanding and generation capabilities.
openai
model
gpt-4
gpt-4-turbo
April 18, 2024
The Fastest and Easiest Way to Start Conversational AI Projects
The fastest and easiest way to start conversational AI projects.
The launch of create-cbk-app brings a groundbreaking open-source tool for simplifying and accelerating conversational AI project creation using Node.js.
SDK
API
NodeJS
CLI
React
Next.js
April 16, 2024
Facebook Messenger Integration
ChatBotKit integrates with Facebook Messenger for enhanced customer engagement.
Facebook Messenger Integration is an exciting new feature that allows businesses to leverage ChatBotKit's advanced conversational AI technology within one of the world's most popular messaging platforms.
integration
messenger
April 11, 2024
A secure vault for sensitive information
A secure vault for sensitive information now available in beta for ChatBotKit users.
A secure vault for storing sensitive information, Secrets enhances the security and privacy of data within ChatBotKit services.
security
secret
skillsets
abilities
API
SDK
April 9, 2024
User Safety with New Notification Feature for Moderation
User-safety feature update for ChatBotKit moderation.
A significant update to our moderation features which provides real-time notifications for abusive language, indications of self-harm, and other concerning messages within conversations.
moderation
feature
notifications
April 9, 2024
Email Action in Skillset Abilities
Email action in skillset abilities revolutionizes chatbot communications.
This new feature, embedded within the Skillset Ability of ChatbotKit, empowers AI bot to dynamically compose and send emails directly from ongoing conversations.
skillsets
abilities
action
feature
automation
April 8, 2024
Mistral Large Now In Beta
Mistral Large now in beta.
Mistral Large is a cutting-edge conversational AI language model that aims to redefine user interaction and engagement.
model
mistral
feature
AI
April 8, 2024
New Usage Breakdown
New usage breakdown feature now available for enhanced analytics.
Accessible through the user dashboard and API, usage charts empower ChatBotKit customers with actionable insights to improve engagement and efficiency.
UX
UI
feature
chart
usage
analytics
April 7, 2024
Launching Parameterized Abilities
Launching parameterized abilities brings enhanced customization and intelligence to chatbot interactions.
Introducing parameterized abilities, a groundbreaking feature designed to enhance chatbot interactions with personalized and accurate actions.
skillsets
abilities
model
AI
functions
chatbot development
developer
tools
April 5, 2024
Introducing Claude Sonnet and Haiku
Introducing new ai models for creative writing and linguistic precision.
Introducing Sonnet and Haiku, two state-of-the-art AI models by ChatBotKit that revolutionize creative writing and linguistic precision. Join our beta program to experience these innovative tools and help us redefine the boundaries of creative expression with AI.
Anthropic
Claude
Sonnet
Haiku
model
April 4, 2024
Telegram Integration
Telegram integration now available for chatbotkit users.
Connect your Telegram bots with ChatBotKit's powerful conversational AI platform. Enhance interactivity, automation, and personalized experiences on one of the world's most popular messaging platforms.
Telegram
bot
integration
AI
conversational AI
March 29, 2024
Transforming Conversational AI Development with React Server Actions
Transforming conversational AI development with React Server Actions.
We proudly announce the launch of version 1.8.0 of ChatBotKit React SDK, marking a significant leap forward in the development of conversational AI agents and bots.
React
SDK
API
chatbot development
developer
UI
UX
user experience
March 22, 2024
ChatBotKit React SDK version 1.6.0 is out
ChatBotKit React SDK version 1.6.0 landed.
ChatBotKit React SDK Version 1.6.0 is a groundbreaking update that introduces enhancements, and innovative components designed to synergize seamlessly with React Server-Side Components and Next.js Server Functions.
NodeJS
React
SDK
feature
AI
conversational AI
March 20, 2024
Code Formatting Capabilities for the AI Widget
The AI widget now supports code formatting for technical websites.
The AI Widget now supports code formatting, making it an essential tool for technical websites.
Widget
AI
feature
UX
UI
March 20, 2024
AI Widget Layout Option
AI Widget introduces new layout options for enhanced user experience.
New layout options for AI Widget are now available, allowing users to customize the appearance and behavior of the widget. Choose between the default
AI
Widget
user experience
UX
UI
feature
March 20, 2024
Form Support in AI Widget
Form support revolutionizes conversational AI data collection.
AI forms blend naturally into existing web technologies, offering a structured and efficient method for information gathering in conversational flow.
Widget
AI
UX
user experience
user interface
forms
HTML
March 19, 2024
Structured Data Importer
New update enables structured data import for e-commerce websites.
The enhanced Website Importer now supports the importing of structured data, a capability that promises immense benefits for e-commerce platforms with extensive product catalogs.
sitemap integration
structured data
spidering
import
importing
AI
bot
ChatBotKit
chatbots
March 13, 2024
ChatBotKit Basics
ChatBotKit launches educational initiative to demystify conversational AI.
ChatBotKit Basics is an educational initiative that aims to unravel the complexities of conversational AI and make this transformative technology accessible to all. It covers topics such as natural language processing, machine learning, deep learning, and AI ethics. The objective is to empower individuals with knowledge and understanding, enabling them to harness the potential of AI for personal and professional growth.
education
AI
learning
concepts
March 12, 2024
Introducing Message Peek
Introducing the beta launch of message peek for enhanced user engagement.
Enhance user engagement and interaction with Message Peek, a new feature designed to display bot messages outside of the main chat area. Configure and manage peeked messages directly in the Widget, offering a visually engaging and easy-to-navigate experience. Improve user navigation and interaction by providing immediate access to important information. Try out Message Peek to boost user engagement and conversion rates. Feedback is encouraged to fine-tune the feature for its official launch.
Widget
UX
user experience
message peek
feature
March 6, 2024
Dedicated RSS Feeds for Changelog and Blog Updates
Dedicated rss feeds for changelog and blog updates now available.
Dedicated RSS feeds for the Changelog and Reflections sections on the ChatBotKit website. Stay up-to-date with the latest features and insights from the company. Simplify your information flow and stay connected with real-time updates on platform changes and thought-provoking articles.
RSS
feed
website content
website
March 5, 2024
Streamlined Navigation and Enhanced User Experience
Streamlined navigation and enhanced user experience with the "This Solution" feature.
Streamlined Navigation and Enhanced User Experience - Introducing "This Solution", a new feature designed to simplify solution management and improve navigation within the ChatBotKit platform. Easily navigate between interconnected parts of a solution, such as Bots, Datasets, Skillsets, and Widgets, all in one dedicated menu. Save time and reduce complexity with this powerful management system.
feature
UI
user experience
March 5, 2024
Copy This Example Feature
Copy this example feature allows users to clone AI examples and themes effortlessly.
Copy this Example is a new feature that allows users to clone the best conversational AI examples and their beautifully designed themes from the ChatBotKit Examples section.
Widget
widget themes
conversational AI
examples
March 5, 2024
AI Widget Testing Feature
AI Widget testing feature brings enhanced user experience.
Preview and test your AI widgets before deploying them on your website. Get a realistic representation of how the widget will interact with your website content, with options for light and dark modes. Enhance your user experience with ChatBotKit's AI Widget testing feature.
AI
Widget
testing
user experience
UI
February 28, 2024
Full Internationalization Support
We now enable businesses to connect with customers worldwide through advanced language capabilities.
ChatBotKit announces a revolutionary upgrade to our AI Widget, providing extensive internationalisation capabilities to break down language barriers and connect businesses with customers worldwide. The advanced AI technology enables automatic translation for every facet of the widget interface, empowering businesses to deliver a highly personalised experience to their end users, regardless of language or location.
Widget
AI
Internationalization
language
countries
February 22, 2024
Embeddable AI Widget Banners
Embeddable ai widget banners enhance widget integration with customizable visual appeal.
Embeddable AI Widget Banners - Customize and enhance your conversational AI experience with the new banner embedding feature. Personalize your widgets and make them visually engaging with the ability to add banners at the top. Try out this exciting new feature and create more engaging and personalized conversational AI experiences. For more information, visit our website or reach out to our customer support team.
Widget
UI
user experience
February 20, 2024
Clone Bot Button
Clone Bot Button feature simplifies ai bot configuration testing.
The Clone Bot Button is a new feature that simplifies the process of testing and optimizing AI bot configurations. With just a single click, users can duplicate their existing work bot, make necessary changes, and save their work. The feature provides a user-friendly interface that allows users to experiment with different configurations and evaluate their effectiveness in real-time.
UI
bot
clone
February 20, 2024
Export Usage Button
Export usage button enhances users' insights and control over their data.
A new feature, the Export Usage Button, allows users to download a comprehensive 90-day detailed report of their service utilization. This report includes a breakdown of tokens, messages, and conversations consumed over the period, providing insights for resource management and data-driven decision making.
usage
analytics
generative ai
bot
February 20, 2024
Conversations Screen with Key Features for Better User Experience and Safety
Enhanced conversations screen brings improved user experience and safety.
Conversations Screen with key features for better user experience and safety. Automatic loading of conversations, tags, and metadata provide a comprehensive understanding of each conversation's context and potential issues, allowing for more effective management and control. These enhancements contribute to the safety and wellbeing of users interacting with AI solutions.
conversational AI
metadata
conversations
moderation
AI
February 19, 2024
Advanced Formatting Options for Slack
Advanced formatting options now available for Slack integration.
Advanced formatting options for Slack are now available, allowing for a richer and more dynamic user experience. This upgrade includes support for markdown features, embedding images, videos, and links, as well as code and block codes. Interactive buttons have also been introduced to enhance user engagement. Learn more about configuring the Slack Integration at ChatBotKit's Documentation.
Slack
integration
user experience
February 16, 2024
Contextual Conversations Within Slack Channels
Contextual conversations within Slack channels revolutionize user-bot interactions.
Contextual Conversations Within Slack Channels. Introducing "VisibleMessages" - a new feature that enhances the contextual understanding of AI bots in Slack channels.
Slack
AI
bot
February 16, 2024
AI Widget Maximize Feature
AI widget maximize feature enhances user experience.
AI Widget Maximize Feature - Enhance your interface experience with the new Maximize button in ChatBotKit's AI widget. Enjoy an expanded view of the widget, providing more space to interact with its content. Tailor your widget viewing experience with the Maximize feature.
Widget
AI
February 14, 2024
Two New Beta Models for Enhanced Question and Answer Interactions
Two new beta models for enhanced question and answer interactions.
Two new beta models have been released, offering enhanced question and answer interactions. Built on the powerful GPT-4 and GPT-4-Turbo technology, these models excel in providing accurate and contextually relevant responses.
AI
model
RAG
question and answer
gpt-4
February 14, 2024
We Rolled Out Innovative Features for Enhanced Widget Functionality
We rolled out innovative features for enhanced widget functionality.
We are thrilled to announce a series of exciting enhancements to its ChatBotKit Widget. This update introduces animated buttons, new title bar buttons, and an improved mobile response, all aimed at enriching the user experience.
Widget
UI
feature
February 14, 2024
Enhanced Sitemap Glob Rules
Sitemap glob rules offer more control and customization for website owners.
A significant update to our Sitemap Integration now allows users to have more control over the areas of their website included in the sitemap. Users can specify multiple glob strings, including negative globs that exclude specific content. This update provides greater customization and flexibility in sitemap configurations.
sitemap integration
glob
feature
January 25, 2024
Customizable Widget Integration with Markdown Buttons
Customizable widget integration enhances user interaction with AI bots.
Customizable Widget Integration with Markdown Buttons - Elevate user experience with interactive buttons in AI bots. Configure buttons for frequently asked questions and dynamic suggestions. Simplify user journey and enhance user-bot interactions.
Widget
UI
user experience
January 11, 2024
ChatBotKit Launched Data Extraction Integration
ChatBotKit launched data extraction integration.
ChatBotKit is thrilled to announce the launch of our newest integration, Data Extract. This innovative feature bridges the gap between unstructured conversation data and structured databases, enabling businesses to transform their conversations into structured data for robust analytics capabilities. With Extract, businesses can gain a holistic understanding of their users' needs and preferences, leveraging the data generated in customer interactions to fuel other systems and provide deeper insights. Join us as we redefine the future of conversational AI technologies with Extract.
integration
data
extraction
JSON
schema
AI
conversational AI
January 10, 2024
ChatBotKit Unveils New Performance Metrics Screens for Bots, Conversations and Messages
ChatBotKit unveils new performance metrics screens for bots, conversations, and messages.
ChatBotKit introduces new performance metrics screens for Bots, Conversations, and Messages, offering in-depth insights into chatbot performance and effectiveness. The new screens include Net Promoter Score (NPS) calculations, providing a quantifiable measurement of customer loyalty. Accessible from the ChatBotKit dashboard, these features revolutionize customer interaction understanding and offer a granular view of AI chatbot performance. ChatBotKit's ongoing commitment to innovation and customer satisfaction is reinforced with this update, solidifying its position at the forefront of the AI chat technologies industry.
ChatBotKit
performance
metrics
NPS
API
SDK
Node SDK
dashboard
January 9, 2024
ChatBotKit Announces New Account Switching Functionality for Partner Users
ChatBotKit introduces new account switching feature for partner users.
ChatBotKit announces new account switching functionality for partner users. This feature allows partners to seamlessly switch between their user sub-accounts directly from the ChatBotKit dashboard, offering a more streamlined and user-friendly experience. Manage all aspects of child accounts in the same way as the master account, including creating bots, datasets, and skillsets. With this new feature, partner users can access all features across all accounts without compromise, making managing multiple accounts and resources as easy as managing just one. The Partner API is fully supported. ChatBotKit is committed to continuous innovation to meet the needs of partners and developers.
ChatBotKit
partner
API
account
switch
SaaS
January 8, 2024
ChatBotKit Introduces a Dedicated Command Line Interface (CLI) Tool with its Node SDK
ChatBotKit introduces a dedicated command line interface (cli) tool with its node sdk.
ChatBotKit introduces a dedicated Command Line Interface (CLI) tool integrated within its Node SDK. This CLI tool revolutionizes the way developers interact with the ChatBotKit platform by providing direct access to the ChatBotKit API. With this tool, developers can easily create, modify, and engage with AI bots directly from their command line, enhancing efficiency and streamlining the bot development process.
NodeJS
Node SDK
CLI
tools
chatbot development
developer
developers
January 3, 2024
ChatBotKit API Improved File Upload Support
ChatBotKit api introduces improved file upload support.
ChatBotKit API and SDKs have been updated to enhance the user experience with upvote/downvote routes and improved file upload support, allowing users to upload larger files up to 50MB. These updates aim to increase user engagement, provide direct feedback, and improve the performance of chatbots. Additionally, the enhanced file upload support enables users to handle larger PDF, DOCX documents, and diverse data sets. Upgrade to the appropriate plan to access these new features and create more engaging and interactive experiences.
API
file
upload
upload files
SDK
NodeJS
Node SDK
January 2, 2024
ChatBotKit Expands Its AI Offering with Three New Models from Anthropic
ChatBotKit expands its AI offering with three new models from anthropic.
ChatBotKit is excited to announce the release of three new AI models from Anthropic: claude-instant-v1, claude-v2.1, and claude-v2. These models are designed to enhance the capabilities of our chatbots, providing more intuitive and intelligent interactions for businesses and their customers. With features such as quick responses and advanced capabilities for complex interactions, these models offer more personalized and efficient customer experiences. Stay at the forefront of AI technology with ChatBotKit and engage your customers effectively and efficiently.
Anthropic
model
conversational AI
January 1, 2024
ChatBotKit Introduces Upvote and Downvote APIs to our Suite of Tools
ChatBotKit introduces upvote and downvote apis to our suite of tools.
ChatBotKit introduces Upvote and Downvote APIs to our Suite of Tools. These new features enable businesses to collect and analyze user satisfaction metrics more effectively. Real-time feedback on bot performance allows for fine-tuning responses and interactions based on user feedback. The Widget Integration seamlessly connects Upvote and Downvote buttons to back-end systems, capturing user sentiments accurately and instantly. ChatBotKit is also developing a comprehensive Analytics and A/B Testing feature-set to further optimize bot interactions.
ChatBotKit
API
NodeJS
NPS
metrics
customer engagement
customer interactions
customer support
December 29, 2023
Enhanced Control with X-RunAs-UserId Header and runAsUserId SDK Configuration Option
Enhanced control with X-RunAs-UserId header and runAsUserId SDK configuration option.
Enhance control and customization with the new X-RunAs-UserId header and runAsUserId SDK configuration option for the ChatBotKit Partner API. Assume the child user when making requests, providing developers with greater flexibility to tailor SaaS solutions to unique business needs and target markets. Harness these features to create powerful, customized applications designed for your niche. Stay tuned for more exciting updates from ChatBotKit as we continue to innovate and enhance our platform.
SDK
API
NodeJS
Node SDK
Auth